Last updated: 12 November 2025
Merrytrees.co.nz (“Merrytrees”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website or use our services.
We may collect the following types of information from you:
Personal Information:
Name, address, phone number, email address, and payment details (as provided when placing an order or contacting us).
Transaction Information:
Order details, delivery address, rental period, and related communications.
Website Usage Information:
Data about your visit to our website, including IP address, browser type, pages viewed, and access times (via cookies or similar technologies).
We collect personal information in the following ways:
We use your personal information to:
We will only use your personal information for the purpose it was collected, unless you consent to another use or it is required by law.
We may share your information with:
We do not sell, rent, or trade your personal information.
Our website uses cookies and similar technologies to improve your browsing experience and analyse website traffic. You can disable cookies in your browser settings, but some parts of our website may not function properly as a result.
We may also use third-party analytics tools (such as Google Analytics) that collect anonymous data about website usage to help us understand visitor behaviour and improve our services.
We take reasonable steps to keep your personal information safe from loss, unauthorised access, misuse, disclosure, or alteration.
Your information is stored securely, either in New Zealand or with trusted third-party providers who are required to comply with appropriate data protection standards.
If you believe your privacy has been compromised, please contact us immediately.
You have the right under the Privacy Act 2020 to access and request correction of your personal information.
If you wish to do so, please contact us using the details below. We may need to verify your identity before releasing or changing any information.
We retain personal information only as long as necessary for the purposes for which it was collected or as required by law.
After that time, we securely delete or anonymise your information.
Our website may contain links to external sites. Merrytrees is not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.
Merrytrees may update this Privacy Policy from time to time. The updated version will be posted on our website with the “last updated” date at the top. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Merrytrees.co.nz
📧 Email: support@merrytrees.co.nz
If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner (www.privacy.org.nz).
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